4/What is Return policy of Double Dorji? 

Your complete happiness is our ultimate goal. You may return a product purchased from us for any reason, keeping the following in mind. The product should be unused and undamaged. The product has to be sent back in good condition. We do not refund return products that have been used or damaged. When you decide to return a product via post, you will bear the cost of return shipment.

4/How do I return my order? 

You can return the product free of cost in our shop at Albert Cuypstraat 197, 1073BE Amsterdam within 40 days or you can return your order  via post. To ensure a smooth return process via post we ask that you contact us and request a Refund Authorisation (RA) before you return ship the product. You can obtain a RA by sending an email to info@doubledorji.com stating your order information and explaining why you wish to return the product. You should only send back the product after you have received our confirmation email. We will reimburse you once we have received the complete, unused and undamaged product. An email confirmation and a refund will be issued within 3 days after receiving your return product. You will receive your refund via the same payment method used to make your purchase.

Products that are returned should be sent to the following address:

Double Dorji Imports
Albert Cuypstraat 197
1073BE Amsterdam
The Netherlands